Refund Policy
Last updated: June 1, 2026
Contractor Intel Network offers a 30-day money-back guarantee on subscription purchases. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our Merchant of Record, Paddle. To request a refund:
- Visit paddle.net and look up your order using the email address you used at checkout.
- Submit a refund request from the order details page, or
- Contact us via our contact page and we'll help coordinate the refund with Paddle.
Subscription cancellations
You can cancel a subscription at any time through Paddle's customer portal. Cancellation stops future renewals; for refunds of recent charges, follow the steps above within the 30-day window.
Processing time
Approved refunds are typically returned to the original payment method within 5–10 business days, depending on your bank or card issuer.
Questions
If you have any questions about this policy, reach out via our contact page.