Privacy Notice
Last updated: June 1, 2026
This Privacy Notice explains how Contractor Intel Network ("we", "us", "our") collects, uses, and shares personal data when you use our website and services. Contractor Intel Network is the data controller for personal data processed in connection with the service.
1. Data we collect
- Account data: name, email, login credentials, company details.
- Profile and content: reports, evidence, photos, and other content you submit.
- Support: messages and information you provide when contacting us.
- Usage and device: log data, IP address, browser/device identifiers, and telemetry.
- Payment data: handled directly by our payment provider Paddle; we do not store full card numbers.
2. How we use your data
- To create and manage your account and verify membership.
- To provide, maintain, and improve the service.
- To process subscriptions and prevent fraud and abuse.
- To respond to support requests and send service-related notices.
- To comply with legal obligations.
3. Legal basis
We process personal data under one or more of: performance of a contract, our legitimate interests (security, service improvement, fraud prevention), your consent (where required), and compliance with legal obligations.
4. Sharing your data
- Service providers / subprocessors: hosting, analytics, email, and support tools acting on our instructions.
- Merchant of Record (Paddle): Paddle.com acts as our reseller and Merchant of Record. Paddle processes payments, manages subscriptions, calculates and remits sales tax, and issues invoices. See Paddle's Privacy Policy.
- Professional advisers (legal, accounting) where necessary.
- Authorities where required by law or to protect rights and safety.
5. Data retention
We retain personal data only as long as needed for the purposes above or as required by law. When no longer needed, data is deleted or anonymized.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, to object to processing, and to withdraw consent. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us via our contact page.
7. Security
We use reasonable technical and organizational measures — including encryption in transit, access controls, and monitoring — to protect personal data. No system is fully secure; we cannot guarantee absolute security.
8. Cookies
We use essential cookies to operate the service and may use analytics cookies to understand usage. You can manage cookies in your browser settings.
9. International transfers
Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
10. Changes
We may update this notice from time to time. Material changes will be posted on this page with a new "Last updated" date.
11. Contact
Questions? Reach us via our contact page.